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Privacy Policy

This document describes how MLB collects, processes, and protects personal information submitted through our websites, applications, and communication channels.

By sharing information with MLB, you consent to the processing practices outlined here. If you do not agree with any part of this policy, please refrain from using the Website or providing personal data. We may collect information through forms, emails, phone calls, live chat, and other touchpoints, and handle it in line with all applicable regulations.

23.1 Information collected and its use

The information we may collect, use, and process includes:

  • Data submitted through Website forms or provided via email and other channels.
  • Records of correspondence conducted via Website, phone, email, or live chat.
  • Details of transactions completed with MLB, including deposits, withdrawals, and bets.
  • Technical data about site visits, such as traffic information, location, username, and communication logs.

We may use personal information to:

  • process bets, card payments, and online payments;
  • create, maintain, and manage customer accounts;
  • comply with legal, licensing, and regulatory obligations;
  • perform customer analysis and improve services;
  • send promotional information (when customers have provided consent);
  • monitor activity to prevent fraud, irregular betting, or money laundering;
  • send messages via Telegram, Facebook Messenger, WhatsApp, Viber, or other messengers in line with each platform’s privacy policy.

Customers can opt out of newsletters or marketing messages at any time.

23.2 Disclosures

MLB may share personal information, including betting history, with sports organizations, regulatory authorities, or law enforcement to investigate fraud or money laundering. Information may also be disclosed to third-party messaging providers strictly in accordance with their privacy policies when APIs such as Telegram, Facebook Messenger, WhatsApp, or Viber are used.

23.3 Security

MLB takes every reasonable measure required by law to record personal data accurately and store it securely. Information is destroyed when no longer required or in accordance with relevant legislation. We employ 128-bit SSL encryption and firewall technology to protect sensitive data transmitted to our servers.

Please note that information transmitted over the internet is provided at your own risk. Once received, we strive to protect personal data from misuse, loss, or unauthorized access.

23.4 Changes to this policy

MLB may update this Privacy Policy from time to time. All changes are published on this page and become effective immediately upon posting. Continued use of the Website after updates constitutes acceptance of the revised terms.

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